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Agenda
TUESDAY
January 24
WELCOME RECEPTION
6:00PM - 10:00PM | Pacific Terrace
Welcome to Santa Monica! Join us on the terrace for a fun night of mingling over hors d'oeuvres and refreshments!
WEDNESDAY
January 25
Location: PACIFIC BALLROOM
8:00AM - 8:45AM | BREAKFAST | Pacific Terrace
9:00AM - 9:30AM | OPENING REMARKS
9:30AM - 10:30AM | EXCELERATING YOUR F&B PASSION with Goldie Hazrah, Monsoon Bistro Bar
10:30AM - 10:45AM | BREAK | Pacific Foyer
11:00AM - 12:00PM | LEADERSHIP TECHNIQUES TO *EXCELERATE* SERVICE with Mark Reeves, IHG
12:00PM - 1:00PM | LUNCH | Pacific Terrace
1:00PM - 2:00PM | ECONOMIC OUTLOOK with Carrie Russell, HVS
2:00PM - 2:30PM | TEAM BUILDING EXERCISE
2:30PM - 3:30 | SELLING WITH CONFIDENCE with Bob Anderson, Star Performance Inc.
3:30PM - 3:45PM | BREAK | Pacific Foyer
3:45PM - 5:00PM | PANEL DISCUSSION
AWARDS DINNER & CEREMONY
6:30 PM | COCKTAILS | Pacific Foyer
7:00 PM | DINNER | Pacific Ballroom
Join us for dinner and awards ceremony to celebrate the crème de la crème of WHG Canada.
THURSDAY
January 26
Location: PACIFIC BALLROOM
7:30AM - 8:15AM | BREAKFAST | Pacific Terrace
8:30AM - 9:45AM | LEVEL UP with Siqi Zhang & Salim Mukadam
9:45AM - 10:45AM | PROFITABILITY THROUGH RATE (PTR) with Nereida Morales & Alison Brown featuring the Regional Revenue Team and panel discussion
10:45AM - 11:00AM | BREAK | Pacific Foyer
11:00AM - 11:30AM | ASSET MANAGEMENT
11:30AM - 12:00AM | TEAM BUILDING EXERCISE
12:00AM - 1:00PM | LUNCH sponsored by VISITING MEDIA | Pacific Ballroom
1:00PM - 1:30PM | ACCOUNTING
1:30PM - 2:30PM | TRAINING AND DEVELOPMENT with HR Team
2:30PM - 2:45PM | REFUEL BREAK | Pacific Foyer
2:45PM - 3:00PM | CHANGE FOR TEAM BUILDING ACTIVITY
OFF-SITE TEAM BUILDING ACTIVITY
Amazing Race in Santa Monica
Get your matching bandanas on and prepare for an epic race around Santa Monica's most iconic spots! May the best team win!
3:10PM | Pacific Ballroom - briefing and start of race
5:10PM | Tongva Park, Santa Monica - end of race
5:15PM | Sunset over Pacific Ocean & group photo
5:45PM | Uber to SOCALO
GOODBYE DINNER
6:00PM | SOCALO - cocktails, Amazing Race results, and dinner
A fun night out on the town to celebrate the end of a successful conference!
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