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John P. Howard
Director Brand Performance - Americas
In his capacity as Director of Brand Performance with Hilton Worldwide, as part of Hilton’s owner relations, he works closely to manage and develop relationships with 46 key partners to align strategies and provide support through various interactions.
Prior, he was with a team in Brand Performance where he was responsible for 50 full-service hotels. He was also a Hilton General Manager for 10 years where him and his teams won numerous Hilton awards.
While in school, he got his start in the hotel business as a bartender and graduated from the University of North Carolina Charlotte.
In his spare time, he enjoys flipping houses, fishing, skiing, boating and spending time with his family traveling.
InterContinental Hotels and Resorts (IHG®) Canada
With more than 30 years of experience in the hospitality industry in both Canada and England, Jonathan Lund is the Regional Vice-President at the InterContinental Hotels Group and Resorts (IHG®), Canada. Jonathan leads the Franchise Performance support Organization driving Commercial performance, Brand and Guest satisfaction initiatives and building hotels and owner relations. He also in oversees Company Managed Hotels in Canada and acts as the senior leader for IHG. Growth through acquisition and repositioning has strengthened IHG”s Canadian portfolio of 191 hotels and eight Brands including Intercontinental Hotels. Kimpton, Crowne Plaza, Holiday Inn and Holiday Inn Express, Staybridge Suites and Candlewood suites and soon to open Avid. In addition to the Canadian estate Jonathan oversees a region in Washington state along with assets owned by Canadian owners in the USA bringing the total portfolio to over 250 Hotels. Jonathan was the previous Chairman of the IHG Owners Association Canada and is the current chair of the Hotel Association of Canada (H.A.C).
Born in Yorkshire, England, Jonathan is a graduate of Huddersfield University in Hotel Administration. His career started with Kingsmead and Trust House Forte Hotels in England. He later immigrated to Canada to join Commonwealth Hospitality. He held progressively senior roles with IHG Company managed hotels until he joined Fortis Properties in 2003 culminating in his role as Director of Hospitality Operations.
Marriott Hotels of Canada
AVP Owners & Franchise Services
As the leader of Owner and Franchise (OFS) Account Management across Full-service and Select Service franchisees and management companies, Roz Winegrad is a strategic business leader leveraging Marriott’s system tools and resources for franchisees to optimize revenue and operate on-strategy hotels. Managing Owner Relations across Canada, Roz also works closely with the Canadian Development team, providing support and expertise on due diligence, operational excellence, and the design process.
For the last 15 years, Roz has worked in Full Service Franchising; Owner Services account leadership and most recently led the Business Engagement and Service team in providing owner and franchise communications, initiative management, development marketing tools, OASIS support and Product Integrity leadership. Roz was responsible for creating the Initiative Management framework, launched MI360 for owner and franchisee communications, and led various strategic projects including the annual FDD Update process, MINA meetings and the Owner and Franchise Survey.
Prior to her corporate roles, Roz spent several years working on-property in leadership roles in culinary, F&B, operations and Director of Catering at the New York Marquis.