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Humpback Whales

TUESDAY
January 16

GENERAL MANAGER SESSIONS
Delta, Salon C

10:00 AM - 11:30 AM  |  Setting Expectations: Salim Mukadam

11:30 AM - 12:00 PM  |  Sales: RDOSM team

 

DIRECTOR OF SALES SESSIONS
Delta, Salon D
10:00 AM - 11:00 AM  |  Setting Expectations: RDOSM team

11:00 AM - 11:30 AM  |  Expedia presentation
11:30 AM - 11:45 AM  |  Finances:
Salim Mukadam

11:45 AM - 12:15 PM  |  Booking.com presentation

WELCOME RECEPTION
Delta, Bridge Lounge & Pinnacle Restaurant
06:30 PM - 10:00 PM  | Welcome to St. John's! Join us for a fun night of mingling over hors d'oeuvres and refreshments!

 

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AGENDA

Waves

WEDNESDAY
January 17

GENERAL SESSIONS

Delta, Salon A

07:30 AM - 08:30 AM  |  Salon B | Breakfast

08:30 AM - 09:00 AM  |  Opening Remarks

09:00 AM - 09:45 AM  |  Guest Speaker: Hani Roustom - How to Run a Successful Hotel Operation

09:45 AM - 10:00 AM  |  Conception/Crush | AM Break

10:00 AM - 10:30 AM  |  Guest Speaker: Todd Perrin - F&B

10:30 AM - 11:15 AM  |  Fireside Chat: Todd Perrin & Hani Roustom & Salim Mukadam

11:15 AM - 12:15 PM  |  Guest Speaker: Lisa Elder - Harnessing the Power of a Good Question

12:15 PM - 01:15 PM  |  Salon B | Lunch

01:15 PM - 02:30 PM  |  The Journey of Tourism: Creating Inclusive Spaces

02:30 PM - 03:30 PM  |  Guest Speaker: Bob Anderson - Guarding Your Time

03:30 PM - 03:45 PM  |  Conception/Crush | PM Break

03:45 PM - 04:45 PM  |  On the Rock, The Edge of Opportunity - Brand Panel

04:45 PM - 05:00 PM  |  Closing Remarks

AWARDS GALA & DINNER

Harbourview Ballroom & Lobby, Delta
06:30 PM - 07:00 PM  |  Cocktails

07:00 PM - 10:00 PM  |  Dinner and Awards

Catching a Wave

THURSDAY
January 18

GENERAL SESSIONS
Delta, Salon A

07:00 AM - 08:00 AM  |  Salon B | Breakfast

08:00 AM - 09:00 AM  |  Sales & Revenue

09:00 AM - 10:00 AM  |  Human Resources

10:00 AM - 10:15 AM  |  Conception/Crush | AM Break

10:15 AM - 10:45 AM  |  Team Building Exercise

10:45 AM - 11:45 AM  |  Panel: Accounting, Asset Management, IT

11:45 AM - 12:45 PM  |  Salon B | Lunch

12:45 PM - 01:30 PM  |  GM Panel

01:30 PM - 01:45 PM  |  Closing Remarks

01:45 PM - 02:00 PM  |  Get ready for off-site activity
 

OFF-SITE ACTIVITY
02:00 PM - 05:00 PM  |  St. John's Main Attractions bus tour

CLOSING RECEPTION

The Court Garden, Sheraton
06:30 PM - 10:00 PM  |  Cocktails

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