ON THE AGENDA
MONDAY
March 30
ARRIVALS
LUNCH
11:00AM-2:00PM | 1919 Kitchen+Bar at Delta Regina
​
​WELCOME RECEPTION
Lombardy Ballroom
​5:30PM-9:30PM | Welcome to Regina
Kick off the conference with an evening of networking and connection! Join us for a fun night of mingling over hors d'oeuvres and refreshments.
Dress code: business casual
​
7:30AM-8:00AM | Breakfast | Lombardy Ballroom
​​GENERAL SESSION
Building High Performing Teams
Umbria Ballroom
​
8:00AM-8:30AM | Opening Remarks with Chris Vick
​
8:30AM-9:30AM | Guest Speaker: Rik Ocvirk
F&B topic
​
9:30AM-9:45AM | Morning Break | Lombardy Ballroom
​
9:45AM-10:15AM | HR Engagement
10:15 AM-11:15AM | Menu Engineering Workshop
​
11:15AM-12:15PM | Breakout Sessions
Banquets & Catering | Campania A | TBD
Restaurant Managers & Exec Chefs | Campania B | Rik Ocvirk
​
12:15PM-1:15PM | Lunch | Lombardy Ballroom
1:15PM-2:15PM | Operational Excellence with Chris Vick
2:15PM-3:15PM | Systems & Inventory with Catherine Graham
​
​3:15PM-3:30PM | Afternoon Break | Lombardy Ballroom
3:30PM-4:30PM | Recruiting, Onboarding & Training with Viktoria Lundkvist & Dianne Crompton
4:30PM-5:00PM | Panel Discussion, Action Planning & QA with Chris Vick
5:00PM-5:15PM | Closing Remarks with Chris Vick
​​
DINNER & AWARDS
Umbria Ballroom
​6:30PM-7:00PM | Cocktails
7:00PM-9:30PM | Dinner & Awards​​​
TUESDAY
March 31
WEDNESDAY
April 1
7:30AM-8:00AM | Breakfast | Lombardy Ballroom
​​GENERAL SESSION
Building High Performing Teams
Umbria Ballroom
​
8:00AM-8:30AM | Opening Remarks with Salim Mukadam
8:30AM-9:30AM | Guest Speaker: Darci Lang
People & Leadership I
9:30AM-9:45AM | Morning Break | Lombardy Ballroom
9:45AM-10:45AM | Guest Speaker: Darci Lang
People & Leadership II
10:45AM-11:45AM | F&B Business: Profit & revenue
11:45AM-12:15PM | HR Engagement
​
​12:15PM-1:15PM | Lunch | Lombardy Ballroom
1:15PM-2:15PM | Safety & Workplace with Viktoria Lundkvist & Dianne Crompton
2:15PM-2:45PM | HR Topics with Nicole Foote & Nasra Hired
2:45PM-3:00PM | Afternoon Break | Lombardy Ballroom
​
​​3:00PM-3:15PM | Closing Remarks
​​
​
OFF-SITE ACTIVITY: "ACTIVATE"
​3:15PM-5:30PM | Meet in Lobby
​
​
CLOSING RECEPTION
Lombardy Ballroom
​6:30PM-10:00PM | Cocktails & Dinner
​
​​DEPARTURE
​
SAFE TRAVELS HOME!
THURSDAY
April 2